*Warranty Terms

1. WHAT THIS WARRANTY RELATES TO 

This warranty relates to any blinds, flyscreen and other products by SWF to related projects.

 

2. WHAT THE SELLER WILL DO TO HONOUR THE WARRANTY

The SWF will repair any defects to its blinds and flyscreen doors.

Any works required to be completed in addition to fixing the Defect are the responsibility of the Customer.  Additional works includes any disassembling and reassembling etc

 

3. WHAT THE BUYER MUST DO TO CLAIM THE WARRANTY

To claim the benefit of the warranty, the Customer will need to:

present the defective Goods/Services to SWF for inspection, including inspection for defective workmanship, or otherwise provide evidence of the claimed Defect; and

provide evidence of proof of purchase upon request by SWF.

The claim listed in clause 3.1 may be made in person, or the claim may be sent to the address listed on this form, including the particulars required under clauses 3.1(a) and 3.1(b).

The appropriate form for making a claim for warranty is attached and must be used whether the claim is being made in person, or mailed to the address on this form.

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4. WHAT THE WARRANTY DOES NOT COVER

The cost of access equipment (e.g. Scaffold, cherry picker, scissor lift, etc.) or electrical works necessary for repairs.

alterations and repairs to the product, not carried out by a distributor/specialist, water damage, accidents, misuse, or incorrect installation;

exposure to the elements (sun damage, wind or rain), discolouration over time.

exposure to chemicals, and any type of corrosive element such as, cleaning products, insects, marine environments and salt air;

any damage resulting from exposure to high moisture and high humidity environments (resulting in mould, mildew or fungal growths) e.g. kitchens, bathrooms;

condensation damage; and

failure to follow SWF’s care, maintenance and operating instructions, as featured on our website, and as detailed in the warranty published on the SWF website www.swfblinds.com.au

 

5. RIGHTS AT LAW

The benefits given to the Customer under this warranty are in addition to other rights and remedies of the Customer at law in relation to the Goods/Services.

The SWF’s Goods/Services come with guarantees that cannot be excluded under the Australian Consumer Law.  The Customer is entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The Customer is also entitled to have the Goods/Services repaired or replaced if the Goods/Services fail to be of acceptable quality and the failure does not amount to a major failure.